🌌 HELP TICKETS 🌌


📝 SUBMIT A TICKET    📰 VIEW YOUR PENDING TICKETS

🐳 For questions, feedback, and masterlist corrections - please use our helpdesk under the contact menu or message @PlanetXaoc on our discord server.

 

SUBMISSION GUIDE


🐳 Submitting a ticket is used for the following purposes:

  • Username changes.

  • Bug reports.

  • Voiding.

  • Characters, currency, items, or awards that you previously owned but are not in your account.

  • Value appraisals and updates.

  • Moving purchased blank/unused trait upgrades to a different masterlist entry.

  • Reverting a design to its Legacy Version (please note that we do not allow reverts that uses old gen traits, and that if there are any trait upgrades from the active deisgn, it will turn into blank same-rarity traits).

  • User reports (art theft, harassment, scams, and the like).


🐟 Here are the parts of a help ticket/report page:



🌊 Examples of URL/Titles:

  • Username change

  • Voiding

  • User Report

  • Masterlist (Character or MYO slot correction)

  • ARPG

  • [URL of bug]

🐳 If you are reporting a bug, please turn on the bug switch and include the URL, how the bug was made (step by step procedure to replicate it), and screenshots if possible.